To provide you with more flexibility in case you are unable to travel due to Covid-19 related* restrictions we now provide Flexible Booking terms.
Refunds are available for all customers booking directly with La Galigo Liveaboard from 26/February/2021 for all trips published until 30/April/2022.
Refunds are only applicable when requested at least 60 days prior to your date of embarkation for your trip with La Galigo. Where possible, guests will be offered the opportunity to reschedule their trip for another time when it is more convenient for both / either parties. There may be charges incurred for rescheduling such as increased park fees & alterations to the published price which are the full responsibility of the guest(s).
Associated fees such as bank transaction costs & transaction suppliers (TransferWise / PayPal) fees are non-refundable and are the sole responsibility of the guest(s). La Galigo hold no responsibility for losses incurred using such services.
La Galigo hold no responsibility for any losses incurred for other relevant services, including, but not limited to; Travel Expenses / Flights / Insurance / Visas
The total amount of the refund may be affected due to exchange fluctuations, and this will be communicated to the guest, by La Galigo, at the time of the refund request.
In the case of rescheduling (flexible booking), your booking may NOT be used in conjunction with other promotions that La Galigo may be utilising in future for any of their publicised trips.
**Rescheduling is subject to availability. Rescheduled trips must be of equal or lesser value. Should the rescheduled trip be of lesser value, there will be no partial refunds.
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