Frequently Asked Questions

Frequently Asked Questions

FULL REFUND POLICY

FLEXIBLE RESCHEDULING

10% WILL SECURE YOUR BOOKING

BEST PRICE GUARANTEE

FREE DIVE INSURANCE

Book today and receive 
Full Refund Policy
Flexible Rescheduling
Low Deposits

Book today and receive

Full Refund Policy
Flexible Rescheduling
Low Deposits

FAQ's

La Galigo aims to depart from Port around 11 am at the latest, so we try and get guests onboard by 10 am. We do understand that some guests flight may arrive on the day of departure, if this is the case, please arrange that you land in Komodo or Raja Ampat no later than the 9 am.

With regards to private charters, we can be a little bit more flexible with the arrival and departure times, and these can be discussed at the time of communications with our office.

When organizing your return flights, below is an approximate time that we arrive back into the ports.
Raja Ampat: 6 am
Komodo: 5 am

Depending on the day you arrive, we will schedule and organize the pickup and drop-offs. If you visit on the day of departure, then we will collect you directly from the Airport and then head straight to La Galigo. If you do come on the day of departure, please be advised that the latest time your flight can land for both Komodo and Raja Ampat are 9 am, this ensures that you don’t miss the departure.

If, however you arrive the day before the departure, we can assist in collecting and arranging to take you to your hotel, this will be at an extra charge, Raja Ampat $15 and Komodo $10 per car of 4 passengers.

On the day of departure, one of our drivers and a senior member of crew will come to collect you. Our collection time, if you are already staying in Raja Ampat or Komodo, is generally around 8 am, and our Cruise Director will notify you the day before with regards to  what time for you to be ready in the hotel lobby.

When the trip is over, and it’s time to head home, we will liaise with you and our drivers to make sure that you are heading to your next destination on time, be it to the airport or back to your hotel.

The latest checkout times from the vessel is 11:00 am.

Be advised we have a 24-hour no-fly policy onboard so guests should book return tickets departing at least by 11:00 am onwards or risk missing a dive on the penultimate day.

*Pick up and drop off is included in the cruise price.

If in the case that you miss or your flight is rescheduled/delayed, then there is a risk that you may miss the departure of La Galigo, in this event we are not able to delay the departure, we can assist you in renting a private smaller speed boat to catch us up. The cost of this is roughly between $100 – $500. 

If you have chartered La Galigo, and your entire group is delayed, then we can hold La Galigo till you arrive.

These fees are associated with vessel and personnel clearances, local payments such as anchorage fees, trekking fees, contributions to the local villages and licenses for diving during the duration of your trip.

Below are the current fees for our scheduled trips, please note, that these fees are valid until May 2022

Raja Ampat North: $190 per person per trip.
Raja Ampat South: $220 per person per trip.
Ultimate Raja Ampat: $285 per person per trip.
Jurassic Komodo: $160 per person per trip.
Ultimate Komodo: $190 per person per trip.

*These prices are based on a per-person basis.

For additional information please contact La Galigo Liveaboard via info@LaGaligoLiveaboard.com.

We try and maintain a regular scedule for diving and meal times, making it easier for you to plan your days and relax, below is a typical scdule for diving and food times.

06:00 – Self Serve Breakfast
07:00 – Dive 1
09:00 – Big breakfast
11:00 – Dive 2
13:00 – Lunch
14:30 – Dive 3
17:45 – Dive 4
19:30 – Dinner

Please note that on the first day of your itinerary, also determines if you will complete any dives, for example if you are doing our Raja Ampat South or our Ultimate Raja Ampat trips then we start the adventure in the southern areas of Raja Ampat, so when we depart we head straight to Misool, which can take 12 – 18 hours, so your first dives will be on day 2.

All our other trips, Raja Ampat NorthJurassic Komodo and our Ultimate Komodo Itineraries all have 2 dives on the first day where possible. 

Please note that on the penultimate day, we will only complete 2 dives, this is to make sure you have at-least 24hours prior to your flight to gas off.

We have a full range of diving and snorkeling equipment on board, and all our snorkeling equipment is free of charge as well as some of our diving equipment. A full set of diving equipment is $35per person, per day.

You can see a full breakdown of our prices and options here.

La Galigo has aluminum 12L and 15L tanks with both DIN and Yoke tanks valves, and adapters. Our 15L tanks are available for $15 per day (up to 4 tanks a day).

Our Nitrox is mixed up to 32%, at a cost of $25 per day (up to 4 dives a day). Please note that we generally do not mix Gas and Air per guest in a days diving. This allows us ample time to pre-plan tank filling following our diving schedule, and also means we do not end up guiding guests with variable gas profiles / NDLs etc.

La Galigo has three full-time dive guides as well as one full-time cruise director on board. Our groups are configured to handle a max of 14 guests, so three groups, 5,5,4. If needs be, the Cruise Director will also join the groups if a guest / group of guests requires / requests a private guide. Please note that requesting / requiring a private guide whilst onboard will be at an additional charge of $100 per day. If you pre book a private dive guide, then a cost of approximately $100 per day will be charged dependant on the location and availability of the extra guide.

Each of our dive guides brings something a little unique with their knowledge and experience, so we try and alternate the dive guides and the group order when heading to the dive sites, this is to try and make sure that every guest gets the maximum amount of fun.

When arranging groups, we try and match the number of dives and certifications to ensure everyone gets the best experience possible.

Based on the diving locations we visit in Raja Ampat and Komodo, we have some minimum requirements for divers to join our cruise, where some other operators may not, we understand the importance of safety and want to make sure everyone has a great time.

Open Water: 40 Logged dives in the past 5 years.

Advanced Open Water: 20 logged dives in the past 5 years. 

If La Galigo dive crew or you find that you are not confident or capable with the diving conditions during the trip, we can assist you in-water in the hope to build up confidence. If we discover you continue to struggle, you will be required to utilise a private guide at a cost to yourself. 

If you don’t meet the minimum requirements, then please speak to us as there are always options for you to join our trips, for example, if you are Open Water with 30 logged dives, then we can complete the Advanced Open Water Course on board with you, The cost of the course is $485 per person.

We are also able to offer you a private guide at an additional cost to ensure that your experience is impressive, but more importantly, your safety is taken care off.

La Galigo has 3 Cabin types to suit everyone.

Our Deluxe Cabin classes are located on our lower deck. In total there are  here 4 cabins that can easily and very comfortably accommodate 8 – 10 people. These cabins are a great option for anyone who gets the occasional sea sickness due to how low they sit in the vessel. Both Twin & Double bed arrangements are available in these cabins. 

Our Master Cabins can be located on our upper Deck behind the bridge, and are very spacious and boast, large sea facing windows so you can enjoy the beautiful ocean view. These cabins can be set up either as two Twin beds, or a large Queen bed

The Suite is our largest cabin and is also located on the upper deck. This large King Sized Bedroom has a private lounge area, as well as a private terrace for you to relax and enjoy. There is also a coffee machine, and a television for your down time and a little added privacy.

All our cabins are equipped with A/C, and each cabin has an ensuite bathroom with a marine toilet, and hot freshwater showers. We provide towels for both your cabin and diving, so you always have a clean, dry towel on hand. We will provide you with fresh bed sheets at least every 3 days, dependent on the length of your trip. 

If you get frustrated with carrying plug converters, then not to worry, all of the sockets on La Galigo are fully universal and come with USB ports as well, for ease of charging your phone, cameras and Laptops. 

We kindly request that no electrical items are left unattended whilst charging in your cabin. 

Head on over to our boat page and check out the boat and see some images on the cabin types.

Each meal is served as a buffet style with a choice of Western or Asian style food. If you have special food requests, our chef can cook amazing vegetarian, vegan, gluten-free, dairy-free dishes. Also, there is coconut cream and soy milk available onboard (for dairy-free guests), and we can substitute meat/fish dishes for soy alternatives.

Please note; if you do jot make La Galigo aware prior to departure of certain dietary requirements, it may be difficult for us to cater for you due to limited storage capabilities for stock. 

If you are not diving, dive insurance will not be required. Travel insurance is enough; however, you will still need to provide information on your medical insurance to show that it includes both medical evacuation and cover for in-water activities in the event of an emergency.

The minimum age for a child to join or be on La Galigo is 12 years old; please contact us for more information.

If you feel you may suffer from seas sickness then we recommend you to carry your own preferred medication. We also have an ample number of sea-sickness pills on board, in case you need them, however, we also have herbal remedies that most guests seem to have better success with than most prescribed medicines. 

Yes. Guests are welcome to bring their duty-free alcohol and spirits onboard, we have a no corkage policy.

We have locally crafted beers at$3 per bottle/can and imported wine (Red/White) available by the bottle at $40.

There is limited cellular and internet coverage in remote areas such as Raja Ampat and Komodo. Raja Ampat has slightly better service than it did due to new telecom towers placed around the regions; this, however, is still not perfect and very intermittent. If however, you need internet access during your trip, our crew are very familiar with these locations as they need to have contact with families back home. You can also use hotspot from the Cruise Director if required.

If you prefer to have a cellular connection, you can purchase a local sim card at most Indonesian International Airports or local shops, we can also arrange this for you, so it is ready when you get to La Galigo. Simpati or Telkomsel are the best choices for sim cards in Indonesia. SIM cards now have pop-out for Micro-SIM. All SIM-cards in Indonesia need to be registered with your passport or ID. This sort of SIM card will cost you around $3 – $5. Some shops register it to their passports, which is fine, but the price will be approximately $10. Both options are safe.

Don’t forget to buy your phone and internet pulsa. $15/$20 (200,000 Rp ) is usually enough credit for calls and internet packages.

To get cheaper rates for overseas calling, you need to dial either 01017 before your country code, e.g.; (01017) (country code) (phone number)

U.S.D., Euro, Pound Sterling, AUD and IDR currency is accepted for onboard payments. Currency exchange rates are calculated on the date of payment. Unfortunately, we are unable to accept bank notes of smaller denominations, or old, worn, damaged or torn notes of any denomination. We can only accept 10, 20, 50 or 100 denominations. 

Please note that for all on board payments using a foreign currency a 2.5% surcharge will be added to the exchange rate against the dollar. (eg); XE.com $1= 0.87 Euros, therefore 2.5% will be added to the value of the euro or other currency against the Dollar. This surcharge is due to the fact that La Galigo cannot obtain XE.com rates and must use localised money changers, or the rate set by the bank, which is approximately 2.5%. Payments by card incur a 3% charge, other payment gateways may be higher.

If you have the following medical conditions, then we would require a signed medical certificate from your doctor to say that you are fit for diving. We would also need to see proof that you have a valid dive and medical insurance, and both include emergency evacuation.

  • Asthma in the last ten years
  • Diabetes
  • Thyroid disease or no Thyroid
  • Use Anti-Depressants
  • Suffer from high blood pressure
If you feel there any other medical reason that could potentially affect your diving then please let us know in advance so if we need to make special arrangments we can.

If you are Looking for information on COVID19 and how La Galigo Liveaboard operates during these times, then please follow this link to find out more information

COVID19 Data Sheet

Enquire today and receive...

FULL REFUND POLICY

FLEXIBLE RESCHEDULING

BEST PRICE GUARANTEE

10% WILL SECURE YOUR BOOKING

FREE DIVE INSURANCE

Make an enquiry or check out our upcoming trips

FULL REFUND POLICY

FLEXIBLE RESCHEDULING

10% WILL SECURE YOUR BOOKING

BEST PRICE GUARANTEE

FREE DIVE INSURANCE

Check out our Blogs

5 Facts about Nudibranchs

Have you ever seen a Nudibranch when you went diving? Did you know that there is over 3.000 different species of nudibranch that exist in the ocean? They don’t have a specific type of location where they choose to live,

Read More »

La Galigo Dry Dock 2019

Every year at the end of April, La Galigo departs Sorong in Raja Ampat for the 1200 nautical mile journey to Bali, where she spends one month for her annual service and maintenance. The quest for any vessel, be it large or small

Read More »

Flexible Booking

To provide you with more flexibility in case you are unable to travel due to Covid-19 related* restrictions we now provide Flexible Booking terms.

  • Refunds are available for all customers booking directly with La Galigo Liveaboard from 26/February/2021 for all trips published until 30/April/2022.
  • Refunds are only applicable when requested at least 60 days prior to your date of embarkation for your trip with La Galigo. Where possible, guests will be offered the opportunity to reschedule their trip for another time when it is more convenient for both / either parties. There may be charges incurred for rescheduling such as increased park fees & alterations to the published price which are the full responsibility of the guest(s).
  • Associated fees such as bank transaction costs & transaction suppliers (TransferWise / PayPal) fees are non-refundable and are the sole responsibility of the guest(s). La Galigo hold no responsibility for losses incurred using such services.
  • La Galigo hold no responsibility for any losses incurred for other relevant services, including, but not limited to; Travel Expenses / Flights / Insurance / Visas
  • The total amount of the refund may be affected due to exchange fluctuations, and this will be communicated to the guest, by La Galigo, at the time of the refund request.
  • In the case of rescheduling (flexible booking), your booking may NOT be used in conjunction with other promotions that La Galigo may be utilising in future for any of their publicised trips.

**Rescheduling is subject to availability. Rescheduled trips must be of equal or lesser value. Should the rescheduled trip be of lesser value, there will be no partial refunds.

Get in Touch