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Payments
Accepted Payments
La Galigo can receive payments in the following currencies, AUD, USD, EUR, GBP, IDR. Due to La Galigo operating from Indonesia, we are required to calculate all rates based on the IDR on the day of the invoice to be sent out if you require other currencies.
Payments onboard can be accepted in USD, IDR, if you require an alternative currency please confirm with La Galigo before your trip.
If a booking request is made prior to 181 days before the date of embarkation, a 10% non-refundable deposit is required to confirm the booking. In this scenario, a following 15% deposit will be required 180 days before the date of embarkation, followed by a final payment of 75% 60 days before your trip.
If a booking request is made between 180 – 61 days before the date of embarkation, a 25% non-refundable deposit is required, with the final 75% payment to be made 60 days before your trip.
Final payment is due 60 days before the date of La Galigo cruise departure. If payments are not made in the periods required, La Galigo reserves the right to refuse the services contracted, retain the money paid as deposits, and resell the excursion. In the case where a reservation is made less than 61 days before the departure date, the total amount must be paid at the time of reservation. All deposits and full balance payments are non-refundable.
Cancellations
In the case of a cancellation after the charter has been confirmed, firstly, La Galigo booking office or your agent must be informed by phone or email (signed then scanned document via email or fax is acceptable). To determine the date of cancellation, the following business date of the signed fax or email will be used as the specific cancellation date, no refunds will be given.
If for any particular reason a passenger cannot travel for the voyage reserved, the reservation may be transferred to another person. La Galigo must be informed as soon as possible and with a minimum of 2 weeks’ notice before the scheduled date, including the reason, and all information about the replacement passenger provided. An administration fee will be applied.
The replacement passenger must respect all conditions of the contract and La Galigo cannot in any way be held responsible for any expenses or changes outside of the cruise (Hotels, flights etc.) A new contract will be established with the replacement customer in the shortest timeframe possible. All conditions of the contract must be respected including passport validity, dive certification (unless non-diver), medical certificate etc. All documents need to be signed and the balance of the cruise paid.
Bank Details
Important Notice: La Galigo Liveaboard no longer accepts payments via Wise. Should you have any due payments to be completed to La Galigo, please use our Indonesian bank account listed below.
Please note that all fees are to be covered by the guest and the full amount should be paid.
Payments Direct to Our Indonesian Account (Guests)
Bank Name: PT Bank Maybank Indonesia TBK
Bank Address: Sentral Senayan 3, Jl. Asia Afrika 8
Swift Code: IBBKIDJAXXX
Account Number: 2768001752
Account Name: PT. Lagaligo Tirta Wisata
Account Address: Taman Puri Kekeri Blok G 2 Lombok Barat 83351
(Please note that this is a Company account, not a private one)
Payments Direct to Our Indonesian Account (Agents)
Bank Name: PT Bank Maybank Indonesia TBK
Bank Address: Sentral Senayan 3, Jl. Asia Afrika 8
Swift Code: IBBKIDJAXXX
Account Number: 2768001752
Account Name: PT. Lagaligo Tirta Wisata
Account Address: Taman Puri Kekeri Blok G 2 Lombok Barat 83351
(Please note that this is a Company account, not a private one)
We accept PayPal, Visa and Mastercard Credit Card payment, as well as Bitcoin, XRP and Ethuerum.
Payment links are available upon request.
